PointsBet hit with multi-state sportsbook outage

PointsBet has apologized to its sportsbook customers in several states after the Australian-headquartered operator’s US sportsbook went offline, leaving many bettors unable to place bets, deposit and withdraw funds.Reports of outages began to surface on May 24 across many of its operational markets, most notably Indiana where the outage provoked the ire of bettors.https://twitter.com/PB_Comms/status/1529137995416121344The operator later confirmed a resumption of operations in affected markets, with the exception of Indiana, where the issue remained ongoing for a further period.https://twitter.com/PB_Comms/status/1529252662528573442https://twitter.com/womblys/status/1529255899054981120https://twitter.com/AaronPoto/status/1529508840202436608Several Twitter users highlighted PointsBet’s criticism of similar outages occurring on its main sportsbook rivals including Draftkings, which drew remarks from PointsBet over its outage during March Madness.https://twitter.com/TheRealWags1/status/1529413488430485509https://twitter.com/DaRealPreach/status/1529361655833952256PointsBet has not confirmed the reason for the outage or the states affected when contacted by EGR for comment, however it has confirmed that services have been resumed in all markets.“We have reached out to all customers to notify them that our system is back up and running, as well assure them that any bets placed prior to the outage will be settled as usual,” a spokesperson for PointsBet said in a statement provided to EGR.“We thank all users for their patience. Should customers have any questions regarding this inconvenience, we encourage you to contact our customer service team,” PointsBet added.PointsBet’s operational US footprint encompasses eight states including New Jersey, Illinois, Michigan and Indiana.