Subscribe
  • Home
  • Digital Editions
  • Events
  • Rankings
  • Media Hub
  • EGM Slots Tracker
  • EGM
  • Directory
  • Press Releases
Subscribe

Customer service failings threat to egaming brands

Survey shows operators brand loyalty at risk with firms unlikely to go 'extra mile' as 32Red rates best for customer support

Gerard Starkey
06/05/2014
You're reading subscriber-only content
Unlock full access to this insight
32Red bet365 Casino News Poker

Related Articles

Launches
Bet365 launches horseracing product in France
People
Bet365 to cut 340 jobs across European hubs as UK tax raid blamed for decision
Launches
Bet365 launches sportsbook and casino in West Virginia
Marketing
New ad campaign shows “bet365 remains distinctive in the UK”, says deputy brand marketing head

Must Reads

  1. Q&A: Betsson CEO on “bizarre” Brazil and hopes for a German return 1
  2. Matchbook CEO: “When everybody is pulling out of the UK, we thought let’s keep attacking it” 2
  3. H2GC: Italy’s brand exodus hasn’t slowed growth or pushed players offshore 3
Sign up to our daily newsletter
Stay up to date with all the latest gaming industry's news and events.
Stay updated
Explore the world's leading news
source covering the online gambling industry
About
  • About EGR
  • Advertise with us
  • Privacy statement
  • Terms & Conditions
  • Cookie Policy
Company
Pageant Gaming Media UK
11 St John Street, London
EC1M 4AA, United Kingdom
Contact Us
support@egr.global
+44 20 7149 0699

Calls may be recorded for
training and monitoring purposes

© 2026 EGR Global. All Rights Reserved.